subscribe and save

I’ve ordered with you before, does that mean my order is discounted?

Sadly not – subscriptions work independently of regular orders. Visit our subscription page to start saving!

How do I change my subscription’s contents or frequency? 

You can review your subscription by visiting www.teapigs.com.hk/account and  clicking "subscriptions" and then "Edit" next to the tea you would like to amend. From here, you’ll be able to add and remove teas, as well as change the frequency of the orders and swap your tea for another blend. If you want to change the frequency of your entire order, you'll need to change this on each tea.

What can’t I add to my subscription?

Teaware can’t be added to the subscribe & save, and unfortunately neither can limited edition blends because they’re just too, well, limited! 

How do I know when my next subscription’s due, and how can I change it?

You can review your subscription by visiting www.teapigs.com.hk/account and clicking "subscriptions". There you’ll see a date line, which you can click to change if necessary. If you want to change the frequency of your entire order, you'll need to change this on each tea by clicking "edit" on each.

How do I cancel my subscription?

You can review your subscription by visiting www.teapigs.com.hk/account and  clicking "subscriptions". To cancel your subscriptions, click "cancel" on each tea that you don't want to receive anymore.

How do I restart a cancelled subscription? 

Your subscription is divided into two sections: Active and Inactive. Your cancelled subscription teas will be in the Inactive section – if you would like to restart any of these teas just select “Re-activate” and you will be able to pick up right where you left off.